# AI Feedback | Listen to users at scale with AI

AI Feedback analyzes reviews, surveys, and user comments across every channel. It turns unstructured language into insights about customer needs and product opportunities.

Source: https://amplitude.com/en-us/ai-feedback

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###### AI Feedback

# Listen to users at scale with AI

Instantly surface what customers are saying, understand what matters most, and take action—all inside the Amplitude platform.

[Try AI Feedback](https://app.amplitude.com/signup)

### Hear it. See it. Fix it—fast.

Your customers are talking: in reviews, surveys, support tickets, and more, all across the web. AI Feedback tells you what they’re really saying, surfaces the insights that matter, and shows you exactly what to do next.

###### Centralize sources

### Never miss a signal or an insight

Automatically capture feedback from support tickets, surveys, reviews, social media, and call scripts in one unified dashboard.

[Get started](https://app.amplitude.com/signup)

###### Classify

### Connect what users say to what they do

Words and actions speak louder together. AI Feedback links user feedback to product behaviors, so you understand the whole story and can turn insights into what customers want.

[How it works](https://amplitude.com/docs/amplitude-ai/ai-feedback)

###### Take action

### Turn noise into next steps

See the issue, understand the cause, ship the solution. Cohorts, surveys, and Session Replay close the loop from feedback to action—accelerating iteration and eliminating guesswork.

[Explore the platform](/digital-analytics-platform)

###### Speak plainly

### The conversational way to analyze feedback

Ask questions, get answers, build products—all in natural language with AI-powered chat. Ask AI Feedback to analyze thousands of comments and draft a PRD based on what customers actually need.

[Try it out](https://app.amplitude.com/signup)

“In the past, it was so much work to pull data, look through each source, and manually combine them. The fact that AI Feedback just did it with a few clicks? That was fairly magical.”

Amol Jain

Head of Product Engineering, Replit

### Learn more

###### [How to Connect Feedback to Behavior](/blog/connect-feedback-to-behavior)

[Learn how to bridge the gap between what customers say and what they actually do so you can turn opinions into action.](/blog/connect-feedback-to-behavior)

[Read the blog ](/blog/connect-feedback-to-behavior)

### Get started with AI Feedback

Find your next product roadmap or messaging breakthrough by analyzing customer feedback. Uncover the insights that lead to better features and happier customers.

### Frequently Asked Questions

Amplitude AI Feedback is the industry’s first user feedback engine with proprietary LLM technology that automatically turns raw customer feedback into prioritized, actionable insights.

Amplitude AI Feedback can connect to App Store/Google Play reviews, Zendesk, Intercom, Freshdesk, Salesforce Service, Gong, Trustpilot, G2, Reddit, Discord, X, and CSV/Docs, with more integrations being added all the time.

Amplitude AI Feedback basic access (limited feedback volume) is available across all [Amplitude pricing plans](https://amplitude.com/pricing). Expanded record volume is available as an add-on at higher tiers.

Amplitude AI Feedback’s proprietary LLM technology takes a fundamentally different approach from generic language models. While most VoC solutions rely on off-the-shelf models (GPT, Claude, etc.) that were trained on general internet content, our LLM-native solution is specifically trained on product feedback patterns to automatically distill massive volumes of unstructured user feedback data into actionable lists of feature requests, complaints, and other product insights.

Amplitude AI Feedback is the only voice of customer solution that leverages proprietary hallucination detection (patent pending) to deliver accurate analysis so teams can trust the insights they receive are based on actual customer feedback, not AI imagination.