Overview

Resource Center is a widget that integrates directly (with no other installation requirements) into the Guides and Surveys SDK. It surfaces insightful and useful information to your users from anywhere on your site. The Resource Center widget appears as a clickable help icon. The center itself provides:

• Search functionality.
• Recommended content.
• Quick links.
• Call-to-action button.

Your Resource Center can use external or publicly available documentation repositories, articles, videos, or third-party chat modules like Intercom.

Before your users can access the Resource Center to find relevant information, set it up first. Setting up the Resource Center includes the following activities:

• Specifying the content from which the Resource Center pulls information.
• Creating the Resource Center links.
• Setting up targeting and priority levels for users and pages.
• Specifying the Resource Center settings.
• Reviewing Resource Center best practices.