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Analyze frustration in session replays

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Session Replay detects and highlights rage clicks and dead clicks in the session timeline and event stream. Inspect these signals to identify UX problems in a session. For a ranked view of recurring issues across sessions, use Friction Monitor.

Frustration Analytics requires Analytics Browser SDK (@amplitude/analytics-browser) version 2.24.0 or later. All Session Replay users can use frustration analytics without additional configuration.

Frustration event types

  • Rage clicks: Users rapidly click the same element multiple times, usually because something isn't working as expected. A rage click often means a button or link appears interactive but doesn't respond.
  • Dead clicks: Users click elements that appear clickable but have no functionality, such as non-interactive images styled like buttons or links that lead nowhere.

View frustration events in replays

  1. Open a session replay.
  2. Find rage click and dead click indicators in the timeline.
  3. Select a frustration event to jump to that moment in the replay.

Measure the impact of frustration

Analyze frustration events with Event Segmentation and Funnel Analysis to understand their impact on user behavior and conversion rates.

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