Sharper Signals, Stronger Collaboration: New in Session Replay

Picture this: You're deep in a session replay, watching a user navigate your product. They click once, twice, then repeatedly hammer the same button. Something's wrong, but you're not sure what. After sifting through more replays, you still don't know what's wrong.

Today, we're changing that. Amplitude Session Replay now delivers sharper signals that cut through the noise and new collaboration tools that make sharing insights across your team easier. Instead of searching for problems, you'll spot them instantly—and instead of describing issues in lengthy Slack threads, you'll share exactly what you mean with a single link.

Frustration analytics: Spot pain points instantly

Not every user problem shows up in your conversion metrics. When users get frustrated—clicking frantically on unresponsive elements or repeatedly trying failed actions—they will leave. Traditional analytics miss the why behind the drop-off.

Our new frustration analytics automatically surface the moments when users struggle. Starting with rage clicks and dead clicks, Session Replay now highlights sessions where users exhibit clear signs of confusion or annoyance.

• Rage clicks happen when users click the same element multiple times rapidly, usually because something isn't working as expected.
• Dead clicks occur when users click on elements that appear interactive but don't respond—think buttons that look clickable but aren't or links that lead nowhere.

These behaviors appear directly in your session timeline and event stream, so you don't need to watch every replay to find them. Like any other user action, you can also analyze frustration events using event segmentation and funnels. With frustration analytics, you can save hours of manual review and improve your user experience faster.

Error analytics: Go straight to what's broken

Every team knows this scenario: Conversion drops, but you're not sure why. Is it a usability issue? A technical bug? Something else entirely? Even the most obvious errors can be nearly impossible to prioritize without context.

Error analytics eliminates that guesswork by tracking technical issues within the context of real user sessions. You'll see JavaScript console logs, warnings, and errors, errors from network requests—all displayed directly in the session replay timeline.

Instead of wondering whether an error affects users, you can watch how it disrupts their experience. You'll see which errors correlate with drop-offs, which ones users work around, and which technical issues impact your key metrics most.

You can analyze error events through event segmentation and funnels, similar to how you analyze frustration events. This quantifies the business impact of technical issues, helping you make data-driven decisions when prioritizing fixes.

Shareable filters and links: Make collaboration effortless

Great insights mean nothing if you can't share them effectively. When you discover something important in a replay, you don’t want to spend 20 minutes explaining all the filters and timestamps needed to find it—you want to share the moment, in the moment.

Session Replay now makes collaboration seamless with new sharing capabilities:

• Share replays at the exact moment that matters. Jump straight to the critical insight with timestamped replay sharing. Send colleagues directly to specific moments in session replays—no more fast forwarding. One click, right to the point that matters.
• Share targeted replay lists from anywhere in Amplitude. Get the exact set of replays you need without the search hassle. Whether you're analyzing experiment results, investigating chart anomalies, or diving into specific user segments, one click of “share list of replays” sends your team the precise context they need to understand what happened.
• Turn key replay moments into shareable GIFs. Capture up to one minute of any session replay as a GIF delivered straight to your email. Share critical user interactions with stakeholders who don't have platform access, or preserve those "aha" moments forever in your team's shared folders—no login required for viewers, no context lost over time.
• Save your go-to replay searches for instant access. Stop rebuilding the same filter combinations every time you need to find specific types of sessions. Create saved filters for your most common searches—like sessions with errors, high frustration, or specific user segments—then apply them with one click. Your entire team can use these saved searches, making it effortless to jump straight to the replays that matter most.

These features work together to enable smooth collaboration that keeps projects moving at the speed of insight.

Why it matters: From insight to action, faster

These updates are all about fundamentally improving how teams turn session data into action. By amplifying the signal and reducing the noise, Session Replay now more effectively bridges the gap between qualitative insights and quantitative analysis.

When you combine error analytics with conversion funnels, you see precisely where technical issues derail user journeys. When you layer frustration analytics onto retention cohorts, you understand which UX problems drive long-term churn. And when you can share these insights instantly with your team, you move from discovery to implementation in record time.

See the difference for yourself

Session Replay is now more intelligent, more focused, and built for collaboration. Whether you're debugging technical issues, identifying UX problems, or sharing insights with your team, these new capabilities help you and your team find what you need, when you need it, to make better decisions.

Ready to experience sharper signals and stronger collaboration? These features are now available in open beta to all customers.